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Terms and conditions of use

Registration and personal data

The details provided by customers during the registration process will be used solely for the purpose of processing the orders and simplifying the browsing and purchasing process. In addition if user registers for newsletter, we will provide information on new items and exclusive offers by e-mail. Details provided by customers will not be shared with third party individuals or companies. Customers may view the data stored in our shop via My Account section of our website or by e-mail. Payment card data are not stored in the store!

Purchase procedure

  1. Select the articles you wish to purchase and add them to the shopping basket, by clicking on the corresponding icon.
  2. The quoted price does not include transport costs, which will vary according to final weight of the goods.
  3. To proceed with the purchase, the user’s personal details will be required and will be included on our database in order to process the order and simplify future purchases via the website. Users may, at any moment, access the personal details they have provided and information on the orders they have placed. Users are responsible that their personal details be as accurate as possible in order to avoid any confusion or errors in the dispatch of the item(s) purchased.

Purchases may be paid via PayPal (or wire transfer if customer pays from bank within Euro zone). Payment method other than the ones specified will not be accepted.

Once the transaction has been confirmed, the order number will be displayed on the webpage, allowing users to track the order from their computer at any moment.

An automated order confirmation e-mail will also be sent to the address indicated by the user with acknowledgement of receipt, with a description of the order and the personal details provided. Similarly, an e-mail will be sent to the user confirming that the product has been dispatched. If you do not get an e-mail from the shop, please check you Spam folder. Please feel free to contact us in the case of any problem.

Payment currency and taxes

The prices in this shop are quoted in EUR. As a small business we are not required to pay VAT so all prices indicated are final and include 0% VAT.

Shipment

All the items are generally sent within 2-3 working days after receipt of payment and are shipped worldwide from Lithuania using registered airmail. Every customer will get a tracking number after the package has been sent.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.

Normal shipping times:

  • 3-5 days within Lithuania.
  • 1-2 weeks within EU.
  • 2-4 weeks to the rest of the world.

Return policy

We are constantly striving to ensure high quality of our goods so we are sure you will get goods in best state possible. All items are carefully inspected before being packed. Nonetheless should you receive defective item we will gladly exchange it with new one if you contact us within 14 days from the receipt of goods.

In the case same product is no longer available we will gladly allow you to choose different product or will refund your purchase. We will only be able to confirm defect of products if you will send it back to use and it was not used or otherwise damaged and maintains its appearance. The refund will always be made to the same account as it was paid from.